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Posted: Monday, February 27, 2017 7:19 AM

Housekeeping Supervisor

The Housekeeping Supervisor role has a dual focus. The first focus is the daily management of the housekeeping staff, which includes hiring, training, scheduling, evaluation of staff, and oversight of housekeeping operation; second, to perform routine housekeeping tasks as a housekeeper would. This is accomplished by normally spending 40% of the time supervising, and 60% of the time performing housekeeping tasks.

Routine Functions of the Position:

Supervisory Component:

  • Responsible for daily oversight of the housekeeping operation/staff to ensure a proper level of sanitation is maintained, and the facility maintains a positive appearance/image to provide a high level of customer satisfaction.
  • Responsible for interviewing/hiring of housekeeping staff.
  • Responsible for mentoring/training housekeepers and other staff on the proper housekeeping procedures related to cleaning resident apartments and common areas.
  • Responsible for maintaining the work schedules of entire housekeeping staff to ensure proper coverage.
  • Responsible for conducting evaluations of the housekeeping staff s job performance.
  • Responsible for inventory management of all cleaning & linen supplies and preparation of linens.

Housekeeping Component:

  • Vacuums and dusts all living areas of resident units. Changes linens/makes beds. Removes trash in all units.
  • Thoroughly cleans and disinfects all resident bathroom surfaces using approved products.
  • Vacuums and dusts all common and office areas. Removes trash from all common and office areas. Cleans and disinfects all bathrooms for public and co-worker use using approved products only.
  • Checks and cleans, if needed, laundry room, service kitchen, activity room, dining room.
  • Maintains and protects resident and co-worker confidentiality.
  • Encourages resident participation in activities within facility.
  • Recognizes and respects residents rights.
  • Recognizes and reports fire/safety hazards in building. Reports maintenance needs promptly. Takes all appropriate safety precautions to minimize risk of injury to resident, self, and other co-workers.
  • Participates in continuing education programs to promote self-development and contributes to the development of the team by helping new co-workers learn job tasks and responsibilities
  • Practices responsible teamwork as evidenced by participation in facility meetings, commitment to workgroup s efforts to improve operations or resolve problems, and a willingness to lend assistance to other facility and campus co-workers.
  • Performs other relevant duties as assigned or as necessary.

Critical Success Factors:

  • Exhibits the ability to effectively communicate with the administrative team to coordinate/facilitate daily housekeeping services as well as extra housekeeping support for special campus events.
  • Needs to be self-supervising/motivating.
  • Must be a good listener, mediator, and empathetic.
  • Demonstrated skill in interviewing, hiring, training, supervising, and evaluating.
  • Willing to be part of a team, and relay team concepts to all dietary staff and other co-workers.
  • Knowledge of housekeeping operations.
  • Commitment to confidentiality that pertains to both resident and co-worker information. Relates personal information only to appropriate supervisory workers for action or attention.
  • Approaches work with a flexible attitude. Can change course of activity with changing resident/campus demands without experiencing undue stress or frustration.

Work Environment:

  • Stan


• Location: Allentown

• Post ID: 37311188 allentown is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017