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Posted: Sunday, April 2, 2017 12:05 AM


About the Job


We have a direct client requirement in Lansdale, PA. Please go through the requirement and let me know if you are available for this position.

Position: Customer Service Representative

Location: Lansdale, PA

Duration: 3 to 6 months contract (Contract to hire)



· 3-5 years of Experience.

· External customer service experience required; call center experience preferred.

· Excellent communication skills.

· Ability to type a minimum of 35 wpm.

· Basic knowledge of computer applications. Strong organizational skills.


· Responsible for monitoring and dispatching proper authorities for residential and commercial alarms and contacting appropriate responsible parties.

· Monitors MAS system for alarm signals and responds to alarms using the information provided in instruction screens.

· Places necessary outgoing calls to verify an alarm, dispatches the proper authorities and notifies responsible parties.

· Properly documents alarm handing procedures within the alarm screens.

· Completes alarm processing in accordance with departmental procedures.

Roshni Singh | IT Recruiter |Procuretechstaff

Office: 773-596-1975

• Location: Allentown, Lansdale, PA

• Post ID: 37256432 allentown is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017