Posted: Saturday, March 4, 2017 10:53 AM
Job DescriptionTeamwork. Integrity. Dedication.Together, we make a difference. AAA EAST CENTRAL is looking for an energetic, driven, and talented individual to join our team in a part-time customer service role that is available at our Quakertown branch office in the Richland Marketplace. Candidates must be available to work 28.00 hours per week, Monday - Friday from 10:00am-6:00pm as well as some Thursday evenings until 8:00pm and some Saturdays from 10:00am-2:00pm. This position pays between $11.95 - $12.74 per hour. Responsibilities include:We are looking for a part-time Branch Specialist to provide exceptional customer service and assist members with a wide variety of available products and services. · Prepare TripTiks®, provide maps, tour books, and other travel-related materials.· Assist with hotel and car rental reservations and provide auto-travel destination information.· Promote, sell, and upgrade AAA memberships and process payments.· Identify cross-selling opportunities, such as special attraction tickets or travel related merchandise.· Issue passport photos.· Balance and reconcile cash drawer.· Perform notary services.· Provide license and registration services and maintain current knowledge of DMV regulations and procedures.· Perform additional job-related duties as assigned by management. Qualifications:· HS Diploma or GED.· 2-5 years of customer service experience.· PC literacy and data entry skills.· Ability to operate office equipment and perform basic accounting duties.· Ability to work quickly and handle multiple tasks on a daily basis.· Prior experience using DMV licensing system.· Obtains and maintains valid notary license.· Successful completion of Auto Club pre-employment assessments, background and drug screenings. Benefits:· Health Coverage for Medical, Dental, Vision· Paid vacation time· Life Insurance Coverage· 401k Savings Plan· Employee Discounts· Career opportunities across multiple business lines and states "Creating members for life by exceeding our members' expectationsthrough valuable products and legendary service." AAA is an Equal Opportunity Employer.Company DescriptionAAA is a strong and vibrant member service organization, providing automotive, travel, insurance and financial products and services to millions of members for over 100 years. AAA's reputation and stability, new and exciting product and service offerings and team of dedicated, driven individuals with excellent customer service has resulted in continuous membership growth. We are seeking career-minded, service-driven professionals to join our team. AAA East Central is an affiliate of the national AAA network. We are united by a common mission and common values of excellent member service!
• Location: Allentown, Quakertown
• Post ID: 37431610 allentown